House-to-house collections licence

Licence summary

To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from the local authority.

Eligibility criteria

Applications must be in the form prescribed by the local authority. You must be a fit and proper person.

Regulation summary

A summary of the eligibility criteria for this licence (external website)

Application evaluation process

No provision in the legislation

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period

Apply online (via gov.uk)

Application for a house-to-house collection licence (external website)

Supply a return for a house-to-house collection (external website)

Failed application redress

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Licence holder redress

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).